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COMPLETE FAMILY DENTISTRY

(519) 736-4073

What to do in a dental emergency

What to do in a dental emergency

Hi Everyone…Dr. Zeljko here…

What is a dental emergency? It is any problem that anyone thinks needs immediate attention. It’s that simple. If I can help you with a problem, whether it is miniscule or major, don’t hesitate or be embarrassed to call our office right away. I often hear from patients that “I didn’t want to bother you with it” or “I didn’t want to waste your time”. I am here to help out and it is my job and my pleasure to help out. Call me!
If you think you are having a dental emergency, them please call our office immediately. We will try our best to accomodate you the same day. The earlier you call in the day, the easier we can accomodate you. 

What happens if your emergency is after hours?
 Then you have several options. Please call and leave a message on our general office voicemail at 519 736-4073. We will call you right away when the office opens in the morning. If you feel that your emergency can’t wait until the morning. Please leave us a message on our after hours dentist’s personal voicemail (mine is 519 980-4073). The numbers are provided in this website and on our general voicemail message. We will call you back as soon as possible. Trust me when I say that all our dentist’s love their mobile phones and don’t part from them for long. We will get your message fast. To my knowledge we are one of the most accomodating offices for after hours emergencies in our area. From my own personal experience and speaking with patients whom I treated for emergencies for over a decade now, the other dentists they used to see didn’t even have an after hours contact number. These emergency patients are now my patients. Also, I don’t believe there is any after hours dental clinic in our area. So please call us.

Some patient’s ask….Are you just going to see me and then ship me off to some specialist? NO! Most of our emergencies can be managed and treated in our office by myself or one of our skilled associates. We often make referrals between team dentists, with the patient’s permission, within our own office . However, if there is a problem that is beyond what we can do in the office, it may require the services of a specialist. If so then I will personally help arrange that you are seen same day by one of the specialists that we work with. I have established a wonderful working relationship with every specialist we refer to. They know if I have my staff call, then we have a true emergency that requires immediate attention.

You are not going to be good to anyone when you are in pain. Not to your family. Not to your employer. You can’t concentrate on work when you are in pain. Don’t ignore it. Get help. I hope this information has been helpful. 

Please don’t be afraid or embarrased to call us immediately if you have an emergency. I am here to help. 

Regards….Dr. Zeljko